318 is a full-service technology solutions company that delivers a wide range of technical support services across all technology platforms. We provide support to, and develop technical solutions for, hundreds of clients throughout the country. 318’s client-focused teams are comprised of strategic, creative, and technical professionals who work in collaboration with clients, and industry leading technology partners, to create winning solutions. For more information on how we can serve your business, please contact us today.
318 has an impressive portfolio of Microsoft solutions that we have deployed. Ranging from Windows client rollouts (e.g. XP, Vista, Windows 7, etc) server products including SCCM, SharePoint, Exchange and of course Windows Servers, 318 knows how to get the job done.
As a Microsoft Gold Partner, every engineer at 318 has been certified with Microsoft. This helps to keep 318 at the forefront of Microsoft technologies and give insight into most any aspect of Microsoft products you need assistance with. 318 also maintains substantial depth with regards to heterogenous integrations (e.g. integrating Mac OS X, Linux, Cisco, SonicWALL and other platforms into a Microsoft enterprise). By understanding the whole ecosystem, 318 is best able to work with you to go above and beyond any business requirements your organization has.
Directory Services are the lifeblood of the modern network. As networks grow, Active Directory (Microsoft WIndows) and Open Directory (Mac OS X) allow you to accommodate multiple servers, sites and organizational units within your organization. You can also integration network appliances and wireless networks using modern tools such as RADIUS. However, an improperly configured, or corrupt directory services infrastructure can bring an organization to its knees.
The combination of having worked with both Active Directory, eDirectory and Open Directory since their first releases and continued work with the LDAP community for Open Source deployments, enables 318 to offer a more fundamental understanding of how directory service infrastructures work than other providers. If you are planning or repairing your AD, OD, or both, call us. We can help.
Content Management (CMS)
318 regularly deploys, and if necessary customizes, the best open source Content Management Systems (CMS) available in the market, including: WordPress, Joomla, MediaWiki, Mambo, Drupal and many others.
If no open source products meet your requirements, 318 also has the expertise to build fully customized CMS solutions from the ground up. Our in-depth knowledge of the various CMS products and their capabilities, plus years of hands-on experience, ensures that 318 will rapidly deploy the right CMS solution for your organization. We also can train your staff on the use of CMS and updating your site.
318 is a full-service technology and communications solutions company that delivers a wide range of services for telephony and messaging. We provide support to and develop technical solutions for hundreds of clients throughout the country. From open source to proprietary products, 318 can streamline and maximize communication for your organization.
318’s client-focused teams are comprised of strategic, creative, and technical professionals who work in collaboration with clients, and industry leading technology partners, to create winning solutions.
At 318 we take your data seriously. We use industry standard tiered storage and backup procedures to ensure that your data is fully redundant and we find the most cost effective solution for you. We use finesse and intelligent design in our disaster recovery and contingency planning rather than brute force. Leveraging tools such as CrashPlan, Atempo, Bakbone, Backup Exec, NetBackup, PresSTORE and even custom programmed backup and failover environments, 318 is here to keep your data secure so you can sleep well at night.
Disaster recovery goes beyond backup. We help make sure you have redundant hardware, the software required to restore in case of a failure, and redundant locations that ensure our clients attain the 99.999% uptime that many organizations require. We take your organization’s business as seriously as we take our own!
As both a Microsoft Gold Partner and top-tier members of the Apple Consultants Network, 318 is in a unique position to implement an email server that brings all of your employees together with unified email, contacts, calendars, instant messaging and even telecommunications. We work with vendors ranging from Microsoft, to Apple, to Kerio, to Stalker to innovate your organizations communications.
Whether you have Macs and iPads connecting to a Microsoft Exchange Server 2010, installing Kerio on a Linux Server, or trying to solve Postfix issues across multiple platforms and software applications, 318 can help your company achieve the highest standards in email reliability. Our staff of certified engineers are experts in deploying email servers and proactive troubleshooting of installations so you can be rest assured you are in the right hands.
ERP + CRM
As your business grows, having robust IT systems that manage corporate resources and client relationships are essential to your success. 318 engineers custom CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) solutions to ensure your business has the requisite systems for growth and maximizing the return on your assets.
318’s ability to deploy our pre-built and custom designed CRM and ERP systems ensure that your business is supported by your IT systems, not hindered by them. 318’s unique combination of software development skills and multi-platform systems administration capabilities enable us to be an effective partner. At 318, we help you plan for a successful future and build systems that enable you to achieve your goals, efficiently and profitably. But we don’t stop there, we look for ways to revolutionize your business by innovating every aspect possible.
Final Cut Server
The size and complexity of many digital assets are on the rise. As is the need to harness them and not repeat projects completed in the past. 318 has worked with the entertainment industry since our inception and is adept at working in heterogenous environments that require very customized solutions to meet the growing need to leverage assets holistically in media companies, education and enterprises. The 318 portfolio includes a number of different solutions, capable of doing just that.
These range from Final Cut Server (no longer being offered by Apple), CatDV, MediaBeacon, Fork and many others. These tools offer a powerful means of organizing a variety of electronic media over multiple workstations in a searchable database, and a platform for automating the post-production workflow. 318 has many certified engineers and deep client experience to draw from to both install and customize your solution using custom scripting to streamline your solution and workflow. This ranges from automated conversion of media formats to web publishing and deep archival.
Networking is an art. It can take a different level of expert in Information Technology to harness the speeds and finesse of modern networking protocols. It can be even more difficult to network between Macs, PCs and Unix Operating Systems. There are firewalls, switches, servers, cabling and many other parts of a network that make it a complicated ecosystem, able to be brought down by minute changes in one area of the environment if not architected properly.
318 often works in conjunction with existing IT staff to work out bugs, streamline networks and take organizations like yours to the next level. Our staff of server and network professionals can handle any networking task from building network and directory services infrastructures for enterprise class networks to designing fiber optic networking environments for HD video streaming.
Adopting Linux on the server for file sharing (Samba, NFS, AFP, WebDAV), web serving (Apache), messaging (Jabber) and other network roles can be as painless as it is inexpensive and useful. The same is true for leveraging Linux on client systems. Linux has always been a solid web server. But with a full suite of office products (OpenOffice.org), Exchange compatible mail clients (Ximian) and graphic applications, the Linux desktop is becoming more and more of a reality with each passing day.
318 is adept with Linux. Using Fedora, Ubuntu, Novell (we are Silver Level Novell SUSE Linux partners) and Red Hat (we are a part of the Linux Partner Program), 318 is positioned to assist with your organizations adoption of Linux products. Our services include servers, clients, storage area networking, directory services integration and much more. Additionally, 318 can offer assistance with Debian, Solaris and BSD if needed.
Mac OS X Server
Mac OS X Server isn’t for just sharing files. 318 has engineers with skill and depth of experience in Apple technologies such as Xsan, iCal Server, Wiki Server, Quicktime Streaming Server and Podcast Producer. Our engineers have decades of experience with the Unix underpinnings of Mac OS X. Leveraging this knowledge we have helped Government, Educational and Enterprise clients integrate these exciting services into their workflow and Directory Services environments.
Whether you need a Cheetah server upgraded to Lion or a Lion Server configured to maximize the return on your investment, 318 can architect, sell and integrate Server like no one else. As leaders in the market, we are also adept at integrating Apple’s server offering with mobile devices and architecting mass deployment and patch management solutions that offer scale that matches your imagination.
Personal Digital Assistants
Mobility is one of the hottest topics in the IT industry today. As businesses grow so do the demands placed on employees, even when they are out of the office. 318 can help mitigate these demands through the deployment of mobile devices geared toward helping your workforce be more productive and efficient while out of the office.
318 has written about, integrated and secured most any mobile platform in use today. Whether you need assistance with Apple’s iOS-based products (iPhone, iPad or iPod Touch), Android-based products, Windows Mobile or Blackberry, you can trust that 318 has integrated them en masse, in enough environments to be able to translate your business requirements into architecture, deployment and management that maximizes the return on your investment while keeping your total cost of ownership at a minimum.
Novell offers enterprise class infrastructure software and services in a flexible combination of open source and proprietary technologies. This software can help 318 clients manage, simplify, secure and integrate their heterogeneous IT environments at low cost. As certified Novell partners, 318 reduces client software licensing costs and complexity, while increasing the return on their IT investment.
While eDirectory is a solid platform, many customers are looking to consolidate directory services with a single vendor. 318 is also very active in working with customers to move away from eDirectory and into other solutions such as Active Directory. Leveraging products such as Identity Manager, 318 helps companies migrate successfully between various directory services vendors at a pace that suits them, when it suits them.
318 offers a sounding board for you to bounce ideas off of in a manner that can provide you with the answers to your most pressing issues and help you in the long-term guidance of your organization. Our confidential sessions assist you in making the most astute business decisions, drilling down on where your service levels or projects might be breaking down. Our analysts include authors, executives, top-tier engineers and trainers who work with you to arm you with the most helpful information in the industry.
318 maintains the best and the brightest in the industry, made available to you on an ongoing or as-needed basis.
318 can help audit and secure your network operating systems, workstations and gateway appliances. From Windows, Macintosh to Unix, 318 has the in-depth knowledge to assist with most any aspect of securing systems. 318 can work in the architecture, deployment or upkeep phase of most any project, bringing valuable insight from a variety of industries.
Compliance is critical and 318 handles compliance requirements for Sarbanes-Oxley, HIPPA and others. We also work with organizations in the entertainment industry to on MPAA compliance and the protection of digital assets. Our security professionals have spoken at conferences globally, including DefCon, the Southern California Linux Expo, MacFair and MacWorld. Our past projects include: business process auditing, physical security inspections, code reviews (e.g. Objective-C), building honeypots, deploying Intrusion Prevention Systems and of course general security audits.
318 is one of the country’s top Xsan engineering firms, and a contracted member of the Apple Professional Services team, responsible for handling Apple’s most complex Xsan installations Nationally. 318 has been working with Xsan since it was in beta and has now installed hundreds of successful SANs on a variety of hardware. In addition to Apple, numerous other clients have enlisted 318’s team of certified engineers to build their high-performance storage area network using Xsan or to optimize their existing Xsan environments. But it’s not all just about Apple; 318 leverages ActiveSAN, StoreNext, Rorke and other 3rd party vendors to build rock-solid solutions for render farms, high definition video editing, large databases and web servers, please click here.
Chief Technology Officers, Directors of IT and other senior management are often unable to seek advice from their peers on certain potentially volatile issues. These range from how to handle the elite technical eccentrics in the office, the exploding IT department, guidance for Enterprise Resource Planning, project reviews, less technical descriptions of projects, document peer review, to how to handle cross-departmental disputes about IT resources.
At 318, we understand IT. Our customizable sessions help you stay at the forefront of technology. Whether constrained to certain aspects of the IT industry (such as integrating mobility solutions into the enterprise) or bigger picture areas of IT, 318 can help you maximize your organizations investment into IT by following our missions statement, helping you grow profitably through the smart use of technology.